Your safety and wellbeing are our top priorities
At Crown Casino Australia, we believe that online gaming should be an enjoyable form of entertainment. We are committed to promoting responsible gambling practices and providing a safe environment for all our players. Our approach combines education, prevention, and support to ensure that gaming remains fun and within your control.
We recognize that for some individuals, gambling can become problematic. That's why we've implemented comprehensive responsible gaming measures and partnered with leading support organizations to provide help when you need it most.
Problem gambling can affect anyone. It's important to recognize the warning signs early:
- Spending more time or money gambling than you can afford
- Chasing losses or gambling to recover money you've lost
- Gambling affecting your relationships, work, or daily responsibilities
- Feeling guilty, anxious, or depressed about your gambling
- Borrowing money or selling possessions to fund gambling
- Lying to family or friends about the extent of your gambling
- Finding it difficult to stop or control your gambling behaviour
- Gambling as a way to escape problems or relieve negative feelings
Crown Casino Australia provides several tools to help you maintain control over your gaming activity:
Set daily, weekly, or monthly limits on how much you can deposit into your account. This helps you stay within your budget.
Control how long you spend gaming by setting session time limits that remind you when to take a break.
Receive regular notifications showing how long you've been playing and how much you've spent or won.
Take a break from gaming by excluding yourself for a specified period or permanently if needed.
All responsible gaming tools can be accessed through your account settings. Once activated, these limits cannot be increased immediately, providing an additional layer of protection.
Only gamble with money you can afford to lose. Never use money meant for essential expenses.
Step away from gaming regularly to maintain perspective and avoid playing for extended periods.
Accept that losses are part of gaming. Never try to win back money you've lost by gambling more.
Gambling should be entertainment, not a way to make money or solve financial problems.
Maintain a healthy lifestyle with diverse interests and activities beyond gaming.
If you're concerned about your gambling or someone else's, professional help is available. These Australian organizations provide free, confidential support:
Free online support and counselling service available 24/7
www.gamblinghelponline.org.auConfidential telephone counselling available 24 hours a day
Phone: 1800 858 858Crisis support and suicide prevention services
Phone: 13 11 14Crown Casino Australia strictly prohibits underage gambling. You must be at least 18 years old to create an account and use our services. We employ age verification procedures to prevent minors from accessing our platform.
Parents and guardians are encouraged to use internet filtering software and monitor online activities to prevent minors from accessing gambling websites.
Crown Casino Australia continuously reviews and enhances our responsible gaming measures. We train our staff to identify and assist customers who may be experiencing gambling-related harm, and we work closely with regulators and support organizations to promote safer gambling practices across the industry.
If you have any questions about responsible gaming or need assistance with our responsible gaming tools, please contact our support team.
Remember: Gaming should be fun. When the fun stops, stop.